Contact Us

Use this page for general Reel Free questions, product questions, order questions, partnership ideas, and community inquiries related to the Lung Legacy Run. If you are deciding whether Buddy™ is right for a home oxygen setup, tell us about your oxygen concentrator location, tubing length, and the room-to-room movement you want to improve.

For product support, include your order number when possible and a short description of what you need help with. We can point you toward setup guidance, warranty information, replacement accessories, HSA/FSA questions, and the best next step for keeping oxygen tubing organized at home.

Customers often contact us before buying to confirm product fit, shipping timing, return policy details, or whether a specific accessory is included. Caregivers can also reach out with practical questions about managing long oxygen tubing in a bedroom, living room, hallway, or shared space.

We try to keep replies clear and useful: what product or page to review, what information we need next, and how to move forward if a return, exchange, warranty claim, or replacement part is needed.